.wcp-live-support{font-family:'Titillium Web',Segoe UI,sans-serif;font-size:15px;position:fixed;width:400px;bottom:97px;right:50px;border-radius:5px;z-index:9999}
.wcp-live-support input, .wcp-live-support select, .wcp-live-support textarea{width:280px;color:#345a6c;border-bottom-width:2px;border-bottom-color:#ccc;padding:10px 0;font-size:14.5px;border-style:none none solid;-webkit-transition:all .3s ease-in-out;-moz-transition:all .3s ease-in-out;-ms-transition:all .3s ease-in-out;-o-transition:all .3s ease-in-out;outline:none;font-family:'Titillium Web',Segoe UI,sans-serif;background:none}
.wcp-live-support a{text-decoration:none;-webkit-transition:all .3s ease-out;-moz-transition:all .3s ease-out;-ms-transition:all .3s ease-out;-o-transition:all .3s ease-out;transition:all .3s ease-out}
.wcp-live-support .wcp-live-support-header-btn{color:inherit}
.wcp-live-support .lvspprt-headbtn-active{color:initial}
.padding20{padding:20px}
.wcp-live-support input::placeholder{color:inherit}
.wcp-live-support .invalid:invalid{border-color:#f44336}
.wcp-live-support .invalid::placeholder{color:#f44336}
.wcp-live-support .lbtn{padding:8px 12px;color:#095174;font-weight:600;display:inline-block;border-radius:3px;background:#eee;font-size:14px;border:none}
.wcp-live-support-account-exists p{margin:0;padding:0}
.wcp-live-support-account-exists{margin-top:15px}
.live-support-hide-content .wcp-live-support-account-exists .lbtn{margin:0}
.wcp-live-support-account-exists p{margin-bottom:15px}
.lbtn .fa-chevron-right {margin-left:7px;}
.lbtn .fa-sign-in-alt {margin-right:7px;}
.header-title2,h2.header-title2 {color: #ffffff !important;}
a.wcp-live-support-header-btn i {color: #b3c4cd !important;}
.wcp-live-support .user-message-area textarea#user-message-textarea {background: transparent !important;border: 0 !important;box-shadow: none !important;padding: 0 0 0 15px !important;margin: 0 !important;height: auto !important;line-height: 19px !important;resize: none !important;-webkit-appearance: none !important;-moz-appearance: none !important;appearance: none !important;}
.wcp-live-support .lbtn:hover{color:#fff;background:#345a6c}
.wcp-live-support .sbtn{padding:7px 2px;width:35px;display:inline-block;text-align:center;font-size:16px;background:#eee;border-radius:5px}
.wcp-live-support .sbtn:hover{color:#fff;background:#345a6c}
.wcp-live-support .green{background:#81c04e;color:white;}
.wcp-live-support .green:hover{color:white;background: #6da440}
.wcp-live-support .red{border-color:#F44336;color:#F44336}
.wcp-live-support .red:hover{color:#fff;background:#F44336}
.wcp-live-support .orange{border-color:orange;color:orange}
.wcp-live-support .orange:hover{color:#fff;background:orange}
.wcp-live-support .blue{border-color:#62A8EA;color:#62A8EA}
.wcp-live-support .blue:hover{color:#fff;background:#62A8EA}
.wcp-live-support .wcp-live-support-button{position:fixed;bottom:0;right:50px;text-align:center;cursor:pointer;font-size:28px;color:white;width:60px;height:60px;border-radius:100px;margin-bottom:15px;display:flex;align-items:center;justify-content:center;overflow:visible;box-shadow:0 14px 30px rgba(9,81,116,.24)}
.wchat-begin-visual{display:flex;align-items:center;justify-content:center;width:100%;height:100%;padding:0}
.wchat-begin-icon,.wchat-begin-avatar-wrap{display:flex;align-items:center;justify-content:center;width:68%;height:68%;border-radius:999px;overflow:hidden;background:transparent;box-shadow:none}
.wchat-begin-icon i{transform:none !important;font-size:26px;color:#fff}
.wchat-begin-icon.is-close i{font-size:24px}
.wchat-begin-avatar{width:100%;height:100%;object-fit:cover;display:block}
.wchat-begin-avatar.is-custom{object-fit:cover}
.wchat-begin-badge{position:absolute;top:-6px;right:-2px;min-width:22px;height:22px;padding:0 6px;border-radius:999px;background:#ff4d4f;color:#fff;font-size:11px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;box-shadow:0 8px 18px rgba(255,77,79,.3);border:2px solid #fff;z-index:2}
.wchat-incoming-preview{position:fixed;right:126px;bottom:18px;z-index:10000;display:flex;align-items:center;gap:10px;max-width:min(320px,calc(100vw - 120px));min-height:58px;padding:12px 38px 12px 12px;border-radius:18px;background:#fff;box-shadow:0 18px 40px rgba(9,81,116,.18);border:1px solid rgba(9,81,116,.08);cursor:pointer;opacity:0;pointer-events:none;transform:translateX(12px);transition:opacity .22s ease, transform .22s ease}
.wchat-incoming-preview.is-visible{opacity:1;pointer-events:auto;transform:translateX(0)}
.wchat-incoming-preview-avatar{width:34px;height:34px;border-radius:999px;object-fit:cover;flex-shrink:0}
.wchat-incoming-preview-text{font-size:13px;line-height:1.35;color:#23485b;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;word-break:break-word}
.wchat-incoming-preview-close{position:absolute;top:6px;right:6px;width:24px;height:24px;border:none;border-radius:999px;background:#eef6fa;color:#5d7483;display:inline-flex;align-items:center;justify-content:center;cursor:pointer;padding:0}
.wchat-incoming-preview-close:hover{background:#dceef8;color:#23485b}
.wcp-live-support .live-support-hide-ok-btn{background:#F44336;color:white}
.wcp-live-support .live-support-hide-ok-btn:hover{background:#c9362c}
@-moz-keyframes spin{100%{-moz-transform:rotate(360deg)}
}
@-webkit-keyframes spin{100%{-webkit-transform:rotate(360deg)}
}
@keyframes spin{100%{-webkit-transform:rotate(360deg);transform:rotate(360deg)}
}
.wcp-live-support-content{float:left;width:100%;height:100%;background:rgb(246,246,247);box-shadow:0px 0px 50px #0000004a;border-radius:7px;position:relative;overflow:hidden;-webkit-transition:all 0.3s ease-out;-moz-transition:all 0.3s ease-out;-ms-transition:all 0.3s ease-out;-o-transition:all 0.3s ease-out;transition:all 0.3s ease-out}
.wcp-live-support-header{background:#095174;color:white;border-radius:7px 7px 0px 0px;background-size:150% auto;background-repeat:no-repeat;background-position:center}
.wcp-live-support-header>.padding20{padding:14px 16px 10px}
.wcp-live-support-header h1{font-size:18px;font-weight:600;padding:0;margin:0}
.wcp-live-support-header h1 i{margin-right:10px;font-weight:400}
.wcp-live-support-header h2{font-size:16px;margin-top:12px;font-weight:300;margin-bottom:0;position: initial;}
.header-title{display:flex;align-items:center;gap:13px;font-size:22px !important;font-weight:700 !important;letter-spacing:-0.02em;line-height:1.05;text-rendering:optimizeLegibility}
.header-title i{margin-right:1px !important;font-size:19px;opacity:.96;flex-shrink:0}
.header-title2{display:block;margin-top:6px !important;font-size:12px !important;line-height:1.18 !important;font-weight:500 !important;letter-spacing:.005em;opacity:.84;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;transition:all .18s ease;cursor:default}
.header-title2:hover{white-space:normal;overflow:visible;text-overflow:clip;background:rgba(255,255,255,.08);border-radius:10px;padding:4px 6px;margin-left:-6px;margin-right:-6px}
.wchat-header-operators{display:none;align-items:center;justify-content:center;margin-top:11px;min-height:36px;position:relative;z-index:1}
.wchat-header-operators-list{display:inline-flex;align-items:center;justify-content:center;padding:0 3px}
.wchat-header-operator{position:relative;display:inline-flex;align-items:center;justify-content:center;width:36px;height:36px;margin-left:-10px;cursor:default;transition:transform .18s ease, filter .18s ease;z-index:1}
.wchat-header-operator:first-child{margin-left:0}
.wchat-header-operator:hover{transform:translateY(-2px) scale(1.08);z-index:3;filter:brightness(1.04)}
.wchat-header-operator-avatar{display:block;width:36px;height:36px;border-radius:999px;background-position:center;background-repeat:no-repeat;background-size:cover,cover;border:2px solid rgba(255,255,255,.92);box-shadow:0 12px 22px rgba(0,0,0,.14)}
.wchat-header-operator:after{content:'';position:absolute;right:1px;bottom:1px;width:10px;height:10px;border-radius:999px;background:#2ecc71;border:2px solid rgba(255,255,255,.96);box-shadow:0 4px 10px rgba(46,204,113,.28);z-index:2}
.wchat-thread-header-row{display:flex;align-items:center;gap:10px;margin-bottom:6px}
.wchat-thread-header-row .wchat-history-back{margin-bottom:0;flex-shrink:0}
.wchat-thread-title{display:flex;align-items:center;gap:10px;min-width:0;flex:1;padding:0;border-radius:0;background:transparent;color:#fff;line-height:1}
.wchat-thread-title-icon{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0}
.wchat-thread-title-icon i{margin-right:0 !important}
.wchat-thread-title-text{display:block;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:16px;font-weight:600}
.wchat-history-back{display:inline-flex;align-items:center;gap:7px;margin-bottom:12px;padding:6px 10px;border-radius:999px;background:rgba(255,255,255,.14);color:#fff !important;font-size:13px;font-weight:600}
.wchat-history-back:hover{background:rgba(255,255,255,.22)}
.wchat-history-back i{margin-right:0}
.wchat-thread-summary{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:8px 12px;border-radius:18px;background:rgba(255,255,255,.12);border:1px solid rgba(255,255,255,.18);backdrop-filter:blur(8px)}
.wchat-thread-summary-main{display:flex;align-items:center;gap:9px;min-width:0;flex:1}
.wchat-thread-summary-avatar{width:42px;height:42px;border-radius:999px;object-fit:cover;display:block;flex-shrink:0;border:2px solid rgba(255,255,255,.16)}
.wchat-thread-summary-info{display:flex;flex-direction:column;gap:0;min-width:0}
.wchat-thread-summary-name-row{display:flex;align-items:center;gap:8px;min-width:0}
.wchat-thread-summary-name{display:block;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:700;color:#fff}
.wchat-thread-summary-online{width:10px;height:10px;border-radius:999px;background:#2ecc71;box-shadow:0 0 0 3px rgba(46,204,113,.18);flex-shrink:0}
.wchat-thread-summary-department{display:block;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:11px;line-height:1.05;color:rgba(255,255,255,.8);margin-top:-2px}
.wchat-thread-summary-status{flex-shrink:0;background:rgba(255,255,255,.95)}
.wcp-live-support-header-btns{float:right;margin-top:19px;margin-right:10px;font-size:20px;position:relative;z-index:40}
.wcp-live-support-header-btn{color:white;opacity:.7;padding:10px 15px;-webkit-border-top-left-radius:5px;-webkit-border-top-right-radius:5px;-moz-border-radius-topleft:5px;-moz-border-radius-topright:5px;border-top-left-radius:5px;border-top-right-radius:5px;z-index:41;position:relative}
.wcp-live-support-header-btns-content{display:none;background:white;position:absolute;z-index:45;right:10px;width:180px;top:55px;overflow:hidden;-moz-transition:all 0.3s ease-out;-ms-transition:all 0.3s ease-out;-o-transition:all 0.3s ease-out;-webkit-border-radius:5px;-webkit-border-top-right-radius:0;-moz-border-radius:5px;-moz-border-radius-topright:0;border-radius:5px;border-top-right-radius:0;-webkit-box-shadow:0px 0px 35px 4px rgba(0,0,0,0.25);-moz-box-shadow:0px 0px 35px 4px rgba(0,0,0,0.25);box-shadow:0px 0px 35px 4px rgba(0,0,0,0.25)}
.wcp-live-support-header-btns-content a{float:left;width:100%;padding:9px 15px;font-size:13px;border-bottom:1px solid #e0e0e0}
.wcp-live-support-header-btns-content a i{margin-right:7px}
.wcp-live-support-header-btns-content a:hover{background:#f3f3f3}
.lvspprt-headbtn-active{opacity:1;background:white;color:#095174}
.user-message-area{position:absolute;bottom:0;width:100%;line-height:19px;box-shadow:0px -9px 11px 0px #ebebeb69;background:white;border-radius:0px 0px 7px 7px;z-index:3}
.wchat-visitor-prompt{display:block;padding:9px 16px 0;font-size:11px;line-height:1.4;color:#7b8798;text-align:center;letter-spacing:.01em}
.wchat-visitor-prompt-link{color:#0b5c7f;text-decoration:none;font-weight:700;cursor:pointer}
.wchat-visitor-prompt-link:hover{text-decoration:underline}
.user-message-area-write-con{float:left;width:70%;padding:15px 0;padding-top:17px}
.user-message-area textarea{resize:none;width:90%;border:none;max-height:250px;padding-left:15px;padding-bottom:0;padding-top:0;height:auto}
.user-message-area textarea:focus{border:none;padding-left:15px;padding-bottom:0;padding-top:0}
.user-message-area textarea::placeholder{color:inherit;opacity:0.7}
.user-message-area-btns{float:right;text-align:center;width:30%;position:absolute;right:13px;bottom:15px}
.user-message-area-btns a{float: right;font-size:17px;padding:5px 9px;opacity:.6;position: relative;}
.user-message-area-btns a:hover{opacity:1}
.user-message-area-btns .user-message-send {opacity: .3;}
.user-message-area-btns .user-message-send:hover {opacity: .3;}
.user-message-area-btns .user-message-send.is-disabled{opacity:.3;pointer-events:none;cursor:default}
#user-message-send-enabled.user-message-send{pointer-events:auto;cursor:pointer}
#user-message-send-enabled {opacity: 1;}
#live-support-message-encrypted{opacity:1;color:#73ba21}
.live-support-avatar{float:left;width:15%;    display: none;}
.live-support-avatar img{-webkit-border-radius:100%;-moz-border-radius:100%;border-radius:100%;height:40px;width:40px}
.live-support-message{float:right;width:auto;line-height:20px;background:white;position:relative;word-wrap:break-word;overflow:hidden;-webkit-border-radius:7px;-webkit-border-bottom-right-radius:0;-moz-border-radius:7px;-moz-border-radius-bottomright:0;border-radius:7px;border-bottom-right-radius:0;white-space:pre-wrap;word-break:break-word}
.live-support-message p{padding-top:10px;padding-bottom:0;margin:0}
.live-support-staff-message .live-support-message p{padding-top:0px;}
.message-area{float:none;width:auto;height:auto;overflow-y:auto;overflow-x:hidden;padding:10px 10px 12px;box-sizing:border-box;position:absolute;left:0;right:0;top:0;bottom:78px}
.message-area ul, .message-area ol{padding:0 20px;margin: 0;}
.message-area ul li, .message-area ol li{list-style-type:inherit;margin-bottom:10px}
.live-support-message-item{float:right;width:90%;margin-bottom:5px;margin-right:10px}
.live-support-message span{font-size:14px;}
.live-support-staff-message{float:left;margin-left:10px;width:94%;margin-right:0}
.live-support-staff-message .live-support-avatar{float:left;display:none;position:absolute;bottom:-8px;left:-8px}
.live-support-staff-message .live-support-message{float:left;-webkit-border-radius:7px;-webkit-border-bottom-left-radius:0;-moz-border-radius:7px;-moz-border-radius-bottomleft:0;border-radius:7px;border-bottom-left-radius:0}
.live-support-message-icon{position:absolute;bottom:0;left:-29px;opacity:.20;height:100%}
.live-support-client-message .live-support-message-icon{left:auto;right:8px;bottom:6px;font-size:42px;height:auto;opacity:.11;line-height:1;pointer-events:none}
.live-support-message-head{float:right;width:100%;font-size:12px;opacity:0;text-align:right;font-style:italic;-webkit-transition:all 0.3s ease-out;-moz-transition:all 0.3s ease-out;-ms-transition:all 0.3s ease-out;-o-transition:all 0.3s ease-out;transition:all 0.3s ease-out}
.live-support-staff-message .live-support-message-head{float:left;text-align:left}
.live-support-message-head span{margin-left:5px;font-style:italic}
.wchat-message-unread-badge{display:inline-flex;align-items:center;justify-content:center;margin-left:7px;padding:2px 7px;border-radius:999px;background:#e8f6ee;color:#1c8f56;font-size:10px;font-style:normal;font-weight:700;letter-spacing:.02em}
.live-support-message-item.is-unread .live-support-message{box-shadow:0 0 0 1px rgba(28,143,86,.18)}
.live-support-message-item.is-unread .live-support-message-head{opacity:.92}
.wchat-outgoing-message .wchat-outgoing-status{display:flex;align-items:center;gap:7px;margin-top:10px;font-size:11px;line-height:1.3}
.wchat-outgoing-message.is-pending .wchat-outgoing-status{color:rgba(255,255,255,.82)}
.wchat-outgoing-message.is-failed .live-support-message{box-shadow:0 0 0 1px rgba(214,45,58,.3)}
.wchat-outgoing-message.is-failed .wchat-outgoing-status{color:#ffe4e7}
.wchat-outgoing-status-icon{display:inline-flex;align-items:center;justify-content:center;min-width:16px;height:16px;padding:0 4px;border-radius:999px;font-size:11px;font-weight:700;box-sizing:border-box}
.wchat-outgoing-message.is-pending .wchat-outgoing-status-icon{background:rgba(255,255,255,.16);color:#fff}
.wchat-outgoing-message.is-failed .wchat-outgoing-status-icon{background:#fff0f2;color:#d62d3a}
.wchat-outgoing-retry{border:0;background:transparent;color:inherit;font:inherit;font-weight:700;text-decoration:underline;cursor:pointer;padding:0}
.wchat-outgoing-retry:hover{opacity:.86}
.live-support-message-item:hover .live-support-message-head{opacity:.6}
.wcp-live-support-content{display:none}
.wcp-live-support-content ::-webkit-scrollbar-thumb{background-color:#b0b0b057}
.wcp-live-support-content ::-webkit-scrollbar-track{-webkit-box-shadow:inset 0 0 6px rgb(255 255 255 / 30%)}
.live-support-staff-message .padding10{padding:0 10px}
.live-support-message .padding10{position:relative;padding:15px 17px}
.hide-content-container{display:flex;width:auto;height:auto;position:absolute;left:0;right:0;top:0;bottom:78px}
.live-support-hide-content{width: 100%;text-align:center;padding:0px 20px;display:flex;flex-direction:column;justify-content:center;align-items:center}
.live-support-begin-content{display:flex;flex-wrap:nowrap;flex-direction:column;align-content:stretch;justify-content:center;align-items:center}
.wcp-live-support .lvspprtconicon{display:block;font-size:50px;margin-bottom:20px}
.live-support-hide-content .lbtn{margin:20px 5px}
.live-support-hide-ok-btn{background:#F44336;color:white}
.live-support-hide-ok-btn:hover{background:#c9362c}
@keyframes fadeInUp{from{transform:translate3d(0,40px,0)}
    to{transform:translate3d(0,0,0);opacity:1}
}
@-webkit-keyframes fadeInUp{from{transform:translate3d(0,40px,0)}
    to{transform:translate3d(0,0,0);opacity:1}
}
.animated{animation-duration:1s;animation-fill-mode:both;-webkit-animation-duration:1s;-webkit-animation-fill-mode:both}
.response-soon.animated{animation-duration:3s;animation-fill-mode:both;-webkit-animation-duration:3s;-webkit-animation-fill-mode:both}
.animatedFadeInUp{opacity:0}
.fadeInUp{opacity:0;animation-name:fadeInUp;-webkit-animation-name:fadeInUp}
@keyframes fadeIn{from{opacity:0;visibility:hidden}
    to{opacity:1;visibility:visible}
}
@keyframes fadeOut{from{opacity:1;visibility:visible}
    to{opacity:0;visibility:hidden}
}
.fade-in{animation:fadeIn 0.3s ease forwards}
.fade-out{animation:fadeOut 0.3s ease forwards}
.up-down-animate{-webkit-animation:up-down-animate 1s infinite alternate;animation:up-down-animate 1s infinite alternate}
@-webkit-keyframes up-down-animate{0%{transform:translateY(0)}
    100%{transform:translateY(-10px)}
}
@keyframes up-down-animate{0%{transform:translateY(0)}
    100%{transform:translateY(-10px)}
}
.live-support-hide-content .fa-shopping-cart{margin-right:7px}
body .cd-top{right:50px;bottom:101px}
.user-message-area-btns a u{position:absolute;font-size:13px;font-weight:600;text-decoration:none;top:-6px;right:0;left:-13px;width:10px;margin-left:auto;margin-right:auto;border-radius:100px;width:18px;height:18px;text-align:center;line-height:18px;background:#d3d3d3}
div:where(.swal2-container) div:where(.swal2-popup) {font-family: 'Titillium Web', Segoe UI, sans-serif;}
button[data-balloon]{overflow:visible}
.wcp-live-support [data-balloon]{position:relative;cursor:pointer}
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.wcp-live-support ::-webkit-scrollbar-thumb{background-color:#d9d9d9}
.user-message-send i{-webkit-transform:scale(1.25);-moz-transform:scale(1.25);-ms-transform:scale(1.25);-o-transform:scale(1.25);transform:scale(1.25);margin-left:5px}
.live-support-attachments{float:left;width:100%;display:grid;grid-template-columns:repeat(auto-fit,minmax(132px,1fr));gap:10px;border-top:1px solid #0000001f;padding-top:10px;margin-top:15px;}
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.live-support-message a{text-decoration:underline}
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.wchat-attachment-card{position:relative;display:flex;flex-direction:column;gap:10px;padding:12px;border-radius:14px;background:#f8fbfd;border:1px solid #d7e5ed;box-shadow:0 10px 20px rgba(9,81,116,.07);min-height:138px}
.wchat-attachment-actions{display:flex;justify-content:flex-end;gap:8px}
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.wchat-attachment-name{font-size:12.5px;line-height:1.45;color:#355769;word-break:break-word;text-align:left}
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.wchat-attachment-modal.is-visible{display:flex}
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.wchat-attachment-modal-title{font-size:14px;font-weight:600;color:#23485b;word-break:break-word}
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.wchat-attachment-preview-empty-icon{max-width:104px;max-height:84px;object-fit:contain}
.wchat-attachment-preview-empty-text{font-size:13px;line-height:1.5;max-width:320px}
.chat-alert-message{float:left;width:100%;transition:all 0.5s ease;overflow:hidden;background:#f4433629;color:#cd2b1f}
.chat-alert-message-con{padding:15px}
.chat-alert-message i{margin-right:10px}
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.wchat-history-panel{display:none;float:none;width:auto;height:auto;max-height:none;overflow:auto;overflow-x:hidden;padding:0 14px 14px;box-sizing:border-box;overscroll-behavior:contain;position:absolute;left:0;right:0;top:0;bottom:78px}
.wchat-history-sections{display:flex;flex-direction:column;gap:12px;padding-bottom:30px;box-sizing:border-box}
.wchat-history-section{background:rgba(255,255,255,.72);border:1px solid #d8e3ea;border-radius:16px;padding:12px;box-shadow:0 10px 24px rgba(9,81,116,0.06);backdrop-filter:blur(8px);box-sizing:border-box;min-width:0}
.wchat-history-section.is-archive{position:relative}
.wchat-history-heading{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:2px 2px 8px;color:#4a6776;font-size:13px;letter-spacing:.02em;text-transform:uppercase;flex-wrap:wrap}
.wchat-history-heading strong{display:inline-flex;align-items:center;gap:7px;font-size:12px;font-weight:700}
.wchat-heading-icon{font-size:13px;line-height:1;flex-shrink:0}
.wchat-heading-icon-history{color:#1f7db1}
.wchat-heading-icon-kbase{color:#f59e0b}
.wchat-history-list{display:flex;flex-direction:column;gap:10px}
.wchat-history-list-archive{gap:8px}
.wchat-history-empty{padding:14px 12px;border:1px dashed #cbd9e1;border-radius:12px;background:rgba(255,255,255,.66);font-size:13px;color:#64808f;text-align:center}
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.wchat-history-item:hover{border-color:#7aa9be;box-shadow:0 14px 28px rgba(9,81,116,0.12);transform:translateY(-1px)}
.wchat-history-item.is-active{border-color:#095174;background:#eef7fb}
.wchat-history-item.is-closed{padding:10px 12px}
.wchat-history-item-body{display:flex;flex-direction:column;gap:6px;min-width:0;flex:1}
.wchat-history-item-title{display:block;font-size:15px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wchat-history-item-assignee{display:flex;align-items:center;gap:8px;min-width:0}
.wchat-history-item-assignee-avatar{width:24px;height:24px;border-radius:999px;object-fit:cover;flex-shrink:0}
.wchat-history-item-assignee-name{display:block;font-size:12px;font-weight:600;color:#5f7582;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wchat-history-item-assignee-online{width:8px;height:8px;border-radius:999px;background:#2ecc71;box-shadow:0 0 0 3px rgba(46,204,113,.14);flex-shrink:0}
.wchat-history-item-meta{display:block;font-size:12px;opacity:.75;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wchat-history-item-side{display:flex;align-items:center;gap:8px;flex-shrink:0}
.wchat-history-status{display:inline-flex;align-items:center;justify-content:center;min-height:24px;padding:0 10px;border-radius:999px;border:1px solid var(--wchat-status-color,#4a6776);background:#fff;color:var(--wchat-status-color,#4a6776);font-size:11px;font-weight:700;line-height:1.1;text-transform:none}
.wchat-history-status.is-process{--wchat-status-color:#f39c12}
.wchat-history-status.is-waiting{--wchat-status-color:#ffb020}
.wchat-history-status.is-replied{--wchat-status-color:#16a085}
.wchat-history-status.is-solved{--wchat-status-color:#7f8c97}
.wchat-history-status.is-neutral{--wchat-status-color:#4a6776}
.wchat-history-badge,.wchat-menu-badge{display:inline-flex;align-items:center;justify-content:center;min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:#f44336;color:#fff;font-size:11px;font-weight:700;line-height:1}
.wchat-history-badge{flex-shrink:0}
.wchat-history-toggle{position:relative}
.wchat-menu-badge{position:absolute;top:8px;right:10px}
.wchat-section-action,.wchat-footer-action,.wchat-history-expand-button{display:inline-flex;align-items:center;justify-content:center;border:none;border-radius:999px;padding:9px 14px;font-family:'Titillium Web',Segoe UI,sans-serif;font-size:13px;font-weight:600;cursor:pointer;transition:all .2s ease}
.wchat-section-action{background:#eef6fa;color:#0b5c7f}
.wchat-section-action:hover{background:#dfeef6}
.wchat-history-footer{padding-top:4px;position:relative;bottom:auto;background:none;padding-bottom:4px;margin-top:2px}
.wchat-footer-action{width:100%;background:#0b5c7f;color:#fff;box-shadow:0 10px 20px rgba(9,81,116,.16)}
.wchat-footer-action:hover{background:#084763}
.wchat-footer-action.is-disabled{background:#c0ced6;color:#eef3f6;box-shadow:none}
.wchat-history-expand-wrap{position:relative;margin-top:-18px;padding-top:10px;padding-bottom:0;min-height:18px;display:flex;align-items:flex-end;justify-content:center;text-align:center;overflow:visible}
.wchat-history-expand-wrap:before{content:'';position:absolute;left:-12px;right:-12px;top:-20px;height:42px;background:linear-gradient(to bottom, rgba(255,255,255,0) 0%, rgba(246,246,247,.18) 26%, rgba(246,246,247,.62) 64%, rgba(246,246,247,.96) 100%);backdrop-filter:blur(3px);pointer-events:none}
.wchat-history-expand-button{position:relative;z-index:1;transform:translateY(-16px);background:#fff;color:#0b5c7f;border:1px solid #d3e3ec;box-shadow:0 8px 16px rgba(9,81,116,.08)}
.wchat-history-expand-button:hover{background:#eef6fa}
.wchat-kbase-section{padding-bottom:10px}
.wchat-kbase-list{display:flex;flex-direction:column;gap:8px}
.wchat-kbase-row{display:flex;align-items:center;justify-content:space-between;gap:12px;width:100%;padding:10px 12px;border:none;border-radius:14px;background:linear-gradient(180deg,#fff 0%,#f8fbfd 100%);box-shadow:inset 0 0 0 1px #d9e6ee,0 8px 22px rgba(9,81,116,.05);cursor:pointer;text-align:left;color:#35586b;transition:transform .2s ease,box-shadow .2s ease}
.wchat-kbase-row:hover{transform:translateY(-1px);box-shadow:inset 0 0 0 1px #c3dae7,0 12px 24px rgba(9,81,116,.1)}
.wchat-kbase-row-main{display:flex;align-items:center;min-width:0;flex:1}
.wchat-kbase-row-title{display:-webkit-box;font-size:13px;font-weight:600;line-height:1.35;color:#264d63;overflow:hidden;text-overflow:ellipsis;-webkit-box-orient:vertical;-webkit-line-clamp:2}
.wchat-kbase-stats{display:flex;align-items:center;gap:8px;flex-shrink:0}
.wchat-kbase-stat{display:inline-flex;align-items:center;gap:5px;min-width:0;padding:5px 8px;border-radius:999px;background:#eef6fa;color:#0b5c7f;font-size:11px;font-weight:700;line-height:1}
.wchat-kbase-stat i{font-size:10px;opacity:.8}
.wchat-kbase-expand-wrap{margin-top:-18px}
.wchat-message-body-encrypted{padding-right:17px !important;padding-bottom:28px !important}
.wchat-encrypted-message{display:flex;align-items:flex-start;gap:8px;position:relative;min-height:28px}
.wchat-encrypted-text{display:block;min-width:0;flex:1;word-break:break-word;padding-right:0;font-size:13px;line-height:1.45;opacity:.92}
.wchat-encrypted-toggle{display:inline-flex;align-items:center;justify-content:center;width:24px;height:24px;border:none;border-radius:999px;background:#eef6fa;color:#0b5c7f;cursor:pointer;flex-shrink:0;transition:all .2s ease;position:absolute;left:0;bottom:-26px;z-index:1;box-shadow:0 4px 12px rgba(9,81,116,.14);font-size:12px}
.wchat-encrypted-toggle:hover{background:#dceef8}
.wchat-encrypted-toggle.is-visible{background:#0b5c7f;color:#fff}
.clear {clear: both;}
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zoomInDown{from{opacity:0;transform:scale3d(.1,.1,.1) translate3d(0,-1000px,0);animation-timing-function:cubic-bezier(0.550,0.055,0.675,0.190)}60%{opacity:1;transform:scale3d(.475,.475,.475) translate3d(0,60px,0);animation-timing-function:cubic-bezier(0.175,0.885,0.320,1)}}.zoomInDown{animation-name:zoomInDown}@keyframes zoomInLeft{from{opacity:0;transform:scale3d(.1,.1,.1) translate3d(-1000px,0,0);animation-timing-function:cubic-bezier(0.550,0.055,0.675,0.190)}60%{opacity:1;transform:scale3d(.475,.475,.475) translate3d(10px,0,0);animation-timing-function:cubic-bezier(0.175,0.885,0.320,1)}}.zoomInLeft{animation-name:zoomInLeft}@keyframes zoomInRight{from{opacity:0;transform:scale3d(.1,.1,.1) translate3d(1000px,0,0);animation-timing-function:cubic-bezier(0.550,0.055,0.675,0.190)}60%{opacity:1;transform:scale3d(.475,.475,.475) translate3d(-10px,0,0);animation-timing-function:cubic-bezier(0.175,0.885,0.320,1)}}.zoomInRight{animation-name:zoomInRight}@keyframes zoomInUp{from{opacity:0;transform:scale3d(.1,.1,.1) translate3d(0,1000px,0);animation-timing-function:cubic-bezier(0.550,0.055,0.675,0.190)}60%{opacity:1;transform:scale3d(.475,.475,.475) translate3d(0,-60px,0);animation-timing-function:cubic-bezier(0.175,0.885,0.320,1)}}.zoomInUp{animation-name:zoomInUp}@keyframes zoomOut{from{opacity:1}50%{opacity:0;transform:scale3d(.3,.3,.3)}to{opacity:0}}.zoomOut{animation-name:zoomOut}@keyframes zoomOutDown{40%{opacity:1;transform:scale3d(.475,.475,.475) translate3d(0,-60px,0);animation-timing-function:cubic-bezier(0.550,0.055,0.675,0.190)}to{opacity:0;transform:scale3d(.1,.1,.1) translate3d(0,2000px,0);transform-origin:center bottom;animation-timing-function:cubic-bezier(0.175,0.885,0.320,1)}}.zoomOutDown{animation-name:zoomOutDown}@keyframes zoomOutLeft{40%{opacity:1;transform:scale3d(.475,.475,.475) translate3d(42px,0,0)}to{opacity:0;transform:scale(.1) translate3d(-2000px,0,0);transform-origin:left center}}.zoomOutLeft{animation-name:zoomOutLeft}@keyframes zoomOutRight{40%{opacity:1;transform:scale3d(.475,.475,.475) translate3d(-42px,0,0)}to{opacity:0;transform:scale(.1) translate3d(2000px,0,0);transform-origin:right center}}.zoomOutRight{animation-name:zoomOutRight}@keyframes zoomOutUp{40%{opacity:1;transform:scale3d(.475,.475,.475) translate3d(0,60px,0);animation-timing-function:cubic-bezier(0.550,0.055,0.675,0.190)}to{opacity:0;transform:scale3d(.1,.1,.1) translate3d(0,-2000px,0);transform-origin:center bottom;animation-timing-function:cubic-bezier(0.175,0.885,0.320,1)}}.zoomOutUp{animation-name:zoomOutUp}@keyframes slideInDown{from{transform:translate3d(0,-100%,0);visibility:visible}to{transform:translate3d(0,0,0)}}.slideInDown{animation-name:slideInDown}@keyframes slideInLeft{from{transform:translate3d(-100%,0,0);visibility:visible}to{transform:translate3d(0,0,0)}}.slideInLeft{animation-name:slideInLeft}@keyframes slideInRight{from{transform:translate3d(100%,0,0);visibility:visible}to{transform:translate3d(0,0,0)}}.slideInRight{animation-name:slideInRight}@keyframes slideInUp{from{transform:translate3d(0,100%,0);visibility:visible}to{transform:translate3d(0,0,0)}}.slideInUp{animation-name:slideInUp}@keyframes slideOutDown{from{transform:translate3d(0,0,0)}to{visibility:hidden;transform:translate3d(0,100%,0)}}.slideOutDown{animation-name:slideOutDown}@keyframes slideOutLeft{from{transform:translate3d(0,0,0)}to{visibility:hidden;transform:translate3d(-100%,0,0)}}.slideOutLeft{animation-name:slideOutLeft}@keyframes slideOutRight{from{transform:translate3d(0,0,0)}to{visibility:hidden;transform:translate3d(100%,0,0)}}.slideOutRight{animation-name:slideOutRight}@keyframes slideOutUp{from{transform:translate3d(0,0,0)}to{visibility:hidden;transform:translate3d(0,-100%,0)}}.slideOutUp{animation-name:slideOutUp}
.wchat-copyright{text-align:center;font-size:14px;opacity:0.6;margin-top:-29px;margin-bottom:10px}
#live-support-contact-mandatory .wchat-copyright{margin-top:20px;margin-bottom:0px}

@media only screen and (min-width:320px) and (max-width:1024px){
    .wcp-live-support{right:20px}
    .wcp-live-support-button{right:20px}
    .wcp-live-support{right:0;width:100%;}
    .wcp-live-support .wcp-live-support-button{right:45px;line-height:50px;font-size:22px;width:50px;height:50px}
    .wchat-begin-icon i{font-size:22px}
    .wchat-begin-icon,.wchat-begin-avatar-wrap{width:66%;height:66%}
    .wchat-incoming-preview{right:104px;bottom:18px;max-width:calc(100vw - 132px);min-height:52px;padding:10px 34px 10px 10px}
    .wchat-incoming-preview-avatar{width:30px;height:30px}
    .wchat-begin-badge{top:-4px;right:-1px;min-width:20px;height:20px;font-size:10px}
    .wcp-live-support-header>.padding20{padding:12px 14px 8px}
    .header-title{font-size:19px !important;gap:10px}
    .header-title i{font-size:17px}
    .header-title2{font-size:11px !important}
    .wchat-header-operators{margin-top:9px;min-height:32px}
    .wchat-header-operator,.wchat-header-operator-avatar{width:32px;height:32px}
    .wchat-header-operator{margin-left:-9px}
    .wchat-header-operator:after{width:9px;height:9px;right:0;bottom:0}
    .wchat-thread-header-row{gap:8px;align-items:center;margin-bottom:5px}
    .wchat-thread-title{padding:0}
    .wchat-thread-title-text{font-size:14px}
    .wchat-thread-summary{padding:7px 10px;gap:8px}
    .wchat-thread-summary-avatar{width:36px;height:36px}
    .wchat-thread-summary-name{font-size:13px}
    .wchat-thread-summary-department{font-size:10.5px}
    .wcp-live-support-link-size{display:none}
    .wchat-history-panel{padding:0 10px 12px;height:calc(100% - 216px)}
    .wchat-history-section{padding:10px}
    .wchat-history-heading{gap:8px}
    .wchat-section-action{width:100%}
    .wchat-history-item{padding:12px}
    .wchat-history-item-title{font-size:14px}
    .wchat-history-item-side{align-self:flex-start}
    .wchat-history-item-assignee-name{font-size:11.5px}
    .wchat-kbase-row{padding:10px}
    .wchat-kbase-stats{gap:6px}
    .wchat-kbase-stat{padding:5px 7px}
    .wchat-kbase-row-title{font-size:12.5px}
    .live-support-attachments{grid-template-columns:repeat(2,minmax(0,1fr))}
    .wchat-attachment-card{min-height:124px;padding:10px}
    .wchat-attachment-modal{padding:12px}
    .wchat-attachment-modal-dialog{width:calc(100vw - 24px);max-height:calc(100vh - 24px);border-radius:16px}
    .wchat-attachment-modal-body{padding:12px;min-height:180px}
    .wchat-attachment-preview-frame{height:64vh}
}